Operations Management Essentials for QC

Operations Management Essentials for QC Lab Managers

About the workshop:

This Workshop is designed and conducted by Dr. A. Hammad, a Global Performance Excellence Practitioner and Advisor and the CEO of Xi- Horizons Consulting-Ireland. Dr Hammad has more than 25 years of experience in working with fortune 500 companies across Europe, Americas, China, India and MENA regions to achieve major productivity gains that delivered bottom-line results in a short cycle time.
Dr. Hammad has trained and coached a significant number of Lab supervisors and Lab Managers during his implementations of Lean High performance labs across different industries and Locations. The knowledge and the skills the supervisors and managers gained has helped them to achieve outstanding Lab performance and also drive efficiency in their labs constantly.

The challenges for Lab Managers?

For new managers as well as experienced managers managing a laboratory in order to meet customer demand in a timely manner is always a great challenge!
Some of these challenges are; Sample arrival variation in terms of type and quantity, Analyst workload, Analyst capability, equipment down-time and material replenishment.
Also in most of the labs the focus is always on the flow of individual tests or activities not on Batches and data through the total lab process and the impact on the consumable cost to run these tests is always hidden.
Evaluating laboratory performance, manage change and plan for the future, and network with other laboratory managers is also a fundamental part of any Lab manager.

Learning Objectives

How to Enhance Lab productivity and boost your team performance
Be able to define and focus your team on the lab mission and Objectives
Understand how to motivate your team and drive personal accountability
Know how to develop and evaluate lab performance; daily, weekly and monthly
Develop and implement a Multi-Tier system for Lab operations management
Understand the concept of Level-Loading and its application in the Lab Environment
Understand the importance of Standardization and how it will impact lab performance
How to create a structure for developing a multi-skilled Analyst
Identify the waste and its types in the Lab Environment
Initiate and drive continuous improvement
How to always exceed customer demand
Think different and Have Fun!

Who should attend?

Location: Istanbul- Turkey

Fees: 2000 Euro, which includes