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Systems Designs 

This two-day workshop integrates classroom and on-site experiences at a host facility to build upon the knowledge and experience gained in the DISCOVER workshop, and focuses on the Systems and Tools diamonds in the Shingo Model. It begins by explaining that all work in an organization is the outcome of a system. Systems must be designed to create a specific end objective; otherwise, they evolve on their own. Systems drive the behavior of people, and variation in behavior leads to variation in results. Organizational excellence requires well-designed systems to drive ideal behaviors that are required to produce sustainable results.


In this workshop, you will:


  1. DISCOVER three types of essential systems.

  2. EXPLORE five required tools for building an effective system.

  3. LEARN how to create and use system maps for each system type

  4. UNDERSTAND the responsibilities of a system

  5. Go and observe actual systems

  6. UNDERSTAND system standard work and how it drives improvement.

  7. UNDERSTAND how systems drive cultural transformation


Who should attend?

If you did attend the Shingo Discover Excellence workshop and want to learn more about Systems and Tools diamonds in the Shingo Model then this is the right workshop for you.


This is the first Workshop to be help in Europe, facilitated by Dr. Hakeem Hammad, under the mentorship of Mr. Shaun Barker, Assistant Executive Director, Shingo Institute 

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